Refund and Cancellation
If you find yourself with a damaged product or if you are left with a product that is different from what you have ordered, then you can apply for a refund. You must return the product within 15 days after you have received the product. Failure to return the product in the specified time frame will result in your application for a refund being rejected.
We will only accept returns if it comes under the following category
- The product was damaged at the time of delivery
- The product was missing content or materials that was promised with it.
- It was not the actual product that you ordered
Note: Products marked with “non-returnable” tag can’t be returned
You can send back the product to us using the address mentioned below:
CIBA, 6th floor, Fr. Agnel Technical Education Complex,
Sector 9A, Vashi, Navi Mumbai – 400 073
Please note that we won’t cover the cost associated with the return procedure unless we delivered the product to you by mistake or if the product is damaged. You must also write us an email detailing the reasons for the return. Also, the ownership of the returned product will shift back to the parent company itself.
When you return a product, it must have the bill and list of documents, it any, that it came with.
We will issue the refund in the same format that you have paid us. Normally the refund will take place within 3 weeks from the date we had received the product from you.
If you receive a damaged product or due to shipping mistake on our part, the cost incurred while returning the product to us will be covered in the refund.
If you want your subscription with the company canceled, you can do it via two methods.
- You can use the link given in our emails that redirects you to the cancellation window.
Or you can write to us at firstname.lastname@example.org
- If you are still receiving our emails after you have unsubscribed to our service, ignore the emails as it means that the cancellation hasn’t come into Please wait 2-3 days for your subscriptions to get canceled.
If you have any inquiries related to refunds and returns, write to us at email@example.com